Privacy Policy

ApnaTrees is made by Stenark Solutions Private Limited, India ("we", "us").
Effective date: 11 October 2026.

We follow India's Digital Personal Data Protection Act, 2023 (DPDP Act).
In short: your family tree stays on your phone. We only handle the little that is needed for online events.

What stays only on your phone

These are never uploaded to us:

If you delete the app or clear its data, this information is gone unless you saved a backup file.

What goes to our server

Only when you use online events:

Signing in is optional. If you sign in with Google, we also store your Google account ID and email address so that your event history is kept across devices and reinstalls. We do not read anything else from your Google account.

If you sign in with Apple, we store your Apple account ID, the email address Apple gives us (which may be a private relay address that forwards to you) and the name you choose to share. Apple only sends the email and name the first time, so we keep them for later sign-ins. We receive nothing else from your Apple account.

How long we keep it

Notifications

Reminders for birthdays, anniversaries and events are scheduled on your phone and shown by your phone. They are not sent from our server, and we do not collect a push notification token. You can turn them off at any time in your phone's settings.

Crash reports

If crash reporting is turned on in the version you installed, the app sends a crash report to Sentry when it crashes. The report holds technical details (app version, phone model and operating system, and where in the code the error happened). It does not include your family tree, contacts, notes or any contact data, and we do not use it to identify you.

Sharing as a file

When you share your family, or a backup, as a file, it goes from you to the person you choose through your own apps (messaging, email and so on). We never see it and it does not pass through our server. What the other person does with it is up to them.

Ads

The app may show promotions for other Stenark products only (such as ApnaGuru and ApnaShishya). There are no ad networks, no advertising IDs and no tracking of what you do. To know which promotions are useful, the app counts how many times each one was shown and tapped on your phone, and once a day sends only those totals (for example "shown 14 times, tapped once") to our server. Nothing in them identifies you or your device. When you tap a promotion, the link tells that product's website it came from ApnaTrees.

Who we share data with

We do not sell your data and we do not share it for advertising. Our server runs on DigitalOcean (cloud hosting), which stores the data for us under our instructions. If you use Google or Apple sign-in, Google or Apple handles that sign-in under its own policy. Crash reports, if turned on, are processed for us by Sentry. We may disclose data if the law requires it.

Security

Connections to our server use HTTPS. The server is limited to the data above, and backups are kept private. No system is perfectly secure, so please keep a backup file of your own family tree.

Children

The app is not meant for children under 18 to use on their own. We do not knowingly collect data from children. If you believe a child has given us data, write to us and we will delete it. Under the DPDP Act, a parent or guardian gives consent for a child.

Delete your data

You can delete everything we hold about you yourself, right away: in the app, open Settings > Your data > Delete my online data. This deletes your online events, guest replies, card pictures and your sign-in details (email and name) from our server. The steps are also on apnatrees.stenark.com/delete-account, together with how to ask us by email if you no longer have the app.

Your rights

You can ask us to show you the data we hold about you, correct it, or delete it, and to withdraw consent at any time. To delete your online data (device ID, events, sign-in details), use the button described above, or email support@stenark.com from the address you signed in with, or tell us your device ID (shown in the app). We will reply within 30 days. You may also complain to the Data Protection Board of India if you are not satisfied.

Changes

If we change this policy we will update the date above and, for important changes, tell you in the app.

Contact

Stenark Solutions Private Limited
Email: support@stenark.com